Ear Wax Removal at Home in Horsham & West Sussex
Safe, gentle microsuction by a qualified audiologist with over 10 years of NHS experience without the wait, and without leaving your home.
Why patients across West Sussex choose Auris Solutions
We come to you. No clinics, no parking, no waiting rooms. Whether you're busy, less mobile, or simply prefer the comfort of home, we bring everything needed for safe, professional wax removal to your doorstep.
Microsuction — the gold standard. Unlike syringing, microsuction uses gentle suction under direct vision to remove wax safely. It's the method used in NHS ENT departments, with no water and no mess.
Genuinely qualified. Your appointment is carried out by Nadine, a qualified audiologist with experience working at top London hospitals, with more than a decade of experience treating both adults and children in the NHS.
No wax, no removal fee. If we examine your ears and find no wax needing removal, you only pay the assessment fee and we'll give you honest advice on what's actually causing your symptoms.
Blocked ears? Muffled hearing? We can help.
Ear wax build-up can cause blocked or itchy ears, muffled hearing, tinnitus, earache, and even dizziness. Most GP surgeries in West Sussex no longer offer ear wax removal on the NHS, leaving many people stuck with months of discomfort. We offer appointments within days, including evenings and weekends, across Horsham and the surrounding areas.
We regularly help:
Hearing aid wearers — wax is the most common cause of whistling, feedback and "dead" hearing aids
Children (5+) — unhurried, patient appointments designed to build trust
Older and housebound patients — care home and home visits are our speciality
Swimmers, musicians and earbud users — frequent wax sufferers who need regular maintenance
Our Services
Simple, honest pricing
Home visit & microsuction — both ears: £75
Home visit & microsuction — one ear: £65
Assessment only (no wax found): £50
Children's appointment (5+) — assessment: £50
Children's wax removal: £30 per ear + £50 assessment
All prices include the home visit — no hidden call-out charges anywhere in our coverage area.
Areas we cover
Based in Horsham, we provide home-visit ear wax removal across West Sussex, including:
Horsham · Southwater · Billingshurst · Broadbridge Heath · Crawley · Horley · Haywards Heath · Burgess Hill · Henfield · Steyning · Storrington · Pulborough · Cranleigh · Dorking
Not on the list? Get in touch — we may still be able to reach you.
Meet your audiologist
Auris Solutions was founded Nadine, a qualified audiologist with over 10 years of experience in ear wax removal for children and adults. After years working in the NHS, Nadine saw the same story repeat: patients waiting months for a simple procedure that takes minutes.
Auris Solutions exists to close that gap. Fast, professional microsuction in the comfort of your own home, often within days of you getting in touch.
Frequently asked questions
Is microsuction safe? Yes — it's the method preferred by NHS ENT departments. The procedure is performed under direct vision using gentle suction, with no water introduced into the ear.
Does it hurt? No. Most patients describe it as a slightly noisy but painless sensation. Appointments typically take 20–30 minutes.
Do I need to prepare? Using olive oil drops or spray twice daily for 3–5 days before your appointment softens the wax and makes removal quicker and more comfortable. We'll confirm this when you book.
How much does a home visit cost? £75 for both ears, including the visit itself. If no wax is found, you pay only the £50 assessment fee.
Can you see children? Yes, we treat children aged 5 and over who are comfortable sitting still. Children's appointments are longer so we can take things at their pace.
Do you visit care homes? Yes, we offer visits for care homes across West Sussex. Contact us to arrange a visit for your residents
Book your home visit today
Call or text (we are on WhatsApp) 07770 441650, email info@aurissolutions.com or use the booking button below. Appointments usually available within days.
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